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General

Is Knowledge Rules an approved Pegasystems partner?
Yes. Knowledge Rules has been an official Pegasystems partner since January 2006. As a Strategic Alliance partner, Pegasystems recognizes Knowledge Rules as being “experts in scoping, designing, building, deploying and managing Pegasystems-based implementations”. In fact 90% of KR’s staff is PRPC certified and approximately 35% are PegaWORKS certified making KR a world leader for PegaWORK’s maintenance and upgrade projects.

How big is Knowledge Rules?
Knowledge Rules is a multi-million dollar international privately held company.

Where is Knowledge Rules located?
Knowledge Rules is headquartered in Philadelphia, PA. We have additional offices in Beverly MA (near Boston) and Reading, Berkshire (in the UK). Our employees reside all across the continental United States and both Eastern and Western Europe. We service clients throughout the United States and the European Union.

Does Knowledge Rules have an offshore capability?
Knowledge Rules has many employees outside of the United States, including Eastern and Western Europe. In addition, we have worked with many of the leading offshore providers to deliver end-to-end solutions to clients that require offshore delivery integration.

Can I utilize KR’s services even though they are not on an approved vendor list? Absolutely. KR has Master Service Agreements (MSAs) with many of the world largest companies. We have found most organizations amendable to developing MSAs with a premium Pegasystems partner. In cases where this does not currently exist, KR has partner and pass through relationships with several major multi-national organizations which are on approved vendor lists at the world’s largest banks, insurance and healthcare organizations.

Why does Knowledge Rules often suggest working off-site?
We realize that many projects incur a 7% to 15% cost premium due to travel-related expenses. In today’s world of VPN access and secure connectively, our goal is to reduce this cost while offering premium service in the most efficient manner possible. We achieve this by identifying what tasks require an onsite presence and what can be performed remotely, and staffing and planning work accordingly. Regardless of location, Knowledge Rules staff is insured, and staff members continually meet current drug and background check standards.