BPM adoption is a journey. Product vendor training can only take you 80% of the way. The remaining 20% requires focus on integrating processes for risk management, requirements analysis, and software development. Knowledge Rules can provide training support that takes your organization beyond the nuts and bolts of the tool to a working-knowledge of the processes that underlie successful implementations. Training can be customized to emphasize special project needs and tailored to fit the needs of different communities—one-size does not fit all.
Advanced Training Topics include:
General Principles
• Work Distribution
• Benefits of Human-centric BPM
• Capabilities of Process Commander, CPM, etc.
• Principles of Intent-driven Design
• Procedural vs. Declarative Documentation, Design, and Build
• BPM & Reporting
Process Excellence
• DCO & Requirement Processes
• Agile Methods & BPM Development
• Gap-oriented Requirements and Design: Design by Delta
Rules Maturity
• Rules Harvesting
• Rules Documentation
• Rules & Process Governance Processes
Process Maturity
• Process Mapping
• Process Reengineering with Lean
• Measuring for Continuous Improvement with 6Sigma
• Wiki Approach to Process Documentation
Architecture and Design
• Multi-Sliver Applications
Vendor training is a critical first-step in gaining new competencies—structured, hands-on practice is the next important step to get the most from a training investment. Since training environments are rarely a priority, access to flexible, inexpensive, externally-hosted learning environments can make the difference; just-in-time access can fast forward a development initiative when internal infrastructure processes are slow. Environments can be paid for on a short or long-term subscription basis and may come preloaded with well-designed development exercises. KR can personalize a learning environment for your organization, utilizing your own application rules, user interface and frequent change scenarios, enabling learning in the most relevant possible environment.
Learning Environment Features include:
• Beyond Boot Camp Exercises
• Customized On-the-Job Training (OJT) Packages
• Just In Time Exercises
